Contact US

We have recently upgraded our contact systems during July. Unfortunately, during the transition, some messages were not successfully transferred. 
If you have not received a response, we kindly ask you to resubmit your message here. Thank you for your understanding.

Please refer to the FAQ or Product page for any questions on release dates, pre-orders & updates.

Thanks for contacting us. We'll get back to you as soon as possible.

FAQs

Have a quick question?
Check our FAQs for a quick answer

Support/Dispatch Days

Monday - Friday 

Email us direct

support@infinity-collectables.zendesk.com

Frequently asked questions

How long does it take to dispatch an in-stock item?

In-stock items are dispatched within 72 working hours, however some products may have product specific dispatch times which can be found on the product page. 

I haven't received my item ?

Please refer back to the product page as all info will be shown on the page regarding dispatch. Some items may be listed as pre-orders or extended dispatch times which is why they haven't arrived yet but are on the way/subject to release.